1. Website Use
You may use this website only for lawful, personal purposes related to learning about or requesting appliance repair services. You may not interfere with the website, attempt unauthorized access, introduce harmful code, scrape content at scale, or use the website in a way that violates applicable law or the rights of others.
2. Website Content
Text, graphics, layouts, photographs, logos, and other website materials are protected by applicable intellectual-property laws. You may view and print reasonable portions for personal, non-commercial use. No other copying, republication, modification, distribution, or commercial use is permitted without prior written permission.
3. Service Requests and Appointments
Submitting a form, sending a message, or selecting a preferred time is a request for service and does not by itself guarantee an appointment. An appointment is confirmed only after we communicate confirmation. Arrival windows and completion estimates may change because of traffic, parts availability, the condition of the appliance, safety concerns, or other operational circumstances.
You are responsible for providing accurate information and safe, reasonable access to the appliance and surrounding work area.
4. Diagnosis, Pricing, and Payment
Repair recommendations and pricing may depend on inspection, diagnosis, labor, parts, taxes, accessibility, and the actual condition of the appliance. Any estimate is based on the information available at the time and may be revised if additional issues are discovered. Applicable payment and cancellation terms will be communicated when service is scheduled or before work begins.
5. Repair Limitations
Appliances may have multiple faults, hidden damage, improper prior repairs, installation problems, code issues, or pre-existing conditions. Repairing one diagnosed issue does not guarantee the condition or remaining life of the entire appliance. Additional work will not be performed without appropriate authorization.
Service may be declined or stopped when conditions are unsafe, access is inadequate, required parts are unavailable, or the requested work is outside the services offered.
6. Calls, Text Messages, and Email
When you provide contact information, you authorize service-related calls, text messages, and emails concerning your request, appointment, technician arrival, estimate, billing, or support. Message frequency varies, and message and data rates may apply. Reply STOP to opt out of text messages and HELP for assistance. Marketing messages, if any, are sent only when separately permitted.
7. Information You Submit
You confirm that information you submit is accurate and that you have authority to provide it. Do not submit unlawful content or confidential information that is not necessary for your service request. Feedback you voluntarily provide may be used to improve services, but it will not be published as a testimonial without appropriate permission.
8. Third-Party Services and Links
The website may rely on third-party tools for forms, scheduling, communications, analytics, maps, or payment processing and may link to external websites. Those services have their own terms and privacy practices. We are not responsible for third-party content, availability, or practices.
9. Disclaimer
The website and its content are provided for general information on an “as available” basis. To the extent permitted by law, we disclaim warranties relating to the website, including uninterrupted availability, complete accuracy, and freedom from harmful components. Nothing on the website replaces an on-site diagnosis or a written service agreement.
10. Limitation of Liability
To the fullest extent permitted by applicable law, we will not be liable for indirect, incidental, special, exemplary, or consequential losses arising solely from use of, or inability to use, the website. This limitation does not exclude liability that cannot legally be limited or excluded.
11. Privacy
Our Privacy Policy explains how information submitted through the website may be collected, used, and shared. By using the website, you acknowledge that policy.
12. Changes to These Terms
We may update these Terms as the website or services change. The revised version becomes effective when posted with a new “Last updated” date. Continued use of the website after an update means you accept the revised Terms.
13. Applicable Law
These Terms are governed by applicable federal law and the laws that apply in the jurisdiction where the relevant services are provided, without limiting any non-waivable consumer rights.
14. Contact
Questions about these Terms may be submitted through the contact form or by using the contact information displayed on this website.