Igniters6 photosViking Outdoor Gas Grill
Viking issue
Multiple burners were not lighting reliably.
Parts replaced
1 component
Grills · Same-day service
Viking Grill
Repair
Built-in Viking outdoor grills, repaired the same day.
1,400+reviews
10+years on Viking
7 daysa week
What we service
Viking Appliances We Repair
Every Viking unit in your kitchen: built-in, freestanding and panel-ready.
Refrigeration
Cooking & Ventilation
Kitchen & Outdoor
Reviews
What Our Clients Say
Google4.9★
Yelp4.8★
Facebook5.0★
Rated 5 out of 5
"Fixed our dishwasher quickly and the technician was so nice and communicative. Easy to get someone to the house even on the weekend."
Josephine N. · Google
Rated 5 out of 5
"He was quick and explained very thoroughly what was going on with my refrigerator. The price you can't beat. Thank you!"
Monique D. · Yelp
Rated 5 out of 5
"Mark figured out the issue with the ice and water dispenser, ordered the parts and fixed everything. Very knowledgeable."
Neeraj B. · Google
Rated 5 out of 5
"Our Viking fridge stopped cooling on a Saturday. They came the same afternoon and had it running before dinner."
Kiera G. · Google
Why us
Why Homeowners Choose Us
We work on Viking every day, stock the parts that commonly fail, and name the price before we start.
We See This Every Day
Grills are one of the units we open most. Our techs know the failure patterns before the grates are out.
OEM Parts on the Truck
Burner tubes and igniters, spark modules, gas valves and regulators, heat plates, rotisserie motors and thermometers ride with the technician.
Written Quote Before We Start
The technician diagnoses on site and gives you a firm price. You decide before any work begins.
Up to 1 Year Warranty
Parts and labor, in writing. If the same fault comes back inside the window, we return at no charge.
Same Day, 7 Days a Week
Call before noon and we'll do our best to be there today, weekends included.
Built-In and Panel-Ready Units
A 54 inch built-in grill comes out of the island and goes back without chipping the stone or the cabinet face.
Prefer not to call? Book your visit online — we reply within 30 minutes.
Our work
Recent Side-by-Side Repairs
Real units from the last few weeks.
Igniters6 photosCommon faults
What Usually Goes Wrong with a Grill
An outdoor grill lives in the weather. Nearly every call is corrosion on the ignition, a burner that has rusted through, or gas that is not reaching it.
Burner Will Not Light
The electrode or the spark module has corroded, or the burner ports are blocked with grease and insects. Most of these are a cleaning and one part.
Uneven Heat Across the Grates
A burner tube has rusted through, or the heat plates above it have collapsed. One side sears and the other stays cool.
Low Flame on All Burners
The regulator has gone into bypass after the tank valve was opened too fast, or it has simply aged out. Every burner drops together.
Rotisserie Will Not Turn
The motor or its switch has failed, or the spit is loaded past what the motor can carry. Outdoor motors also take on water.
Yellow Flame and Soot
Spiders and mud daubers block the venturi tubes, so the burner runs rich. This is the most common seasonal fault on outdoor grills.
Sear Zone or Side Burner Dead
That burner has its own valve and igniter, and both sit where water collects. The main burners keep working normally.
Gas Smell at the Manifold
A valve stem seal or a fitting has dried out. We shut the supply off, find the joint with solution and replace the seal or the valve.
Rusted Grates, Plates or Firebox
Heat plates and grates are wear parts on an outdoor grill. We replace what is gone and tell you what is still good.
Bundle and save
Discounted Service Call for a 2nd Appliance
While the technician is already at your home. Mention every unit you want checked when you book.
Call (855) 408-9715 Book onlineCoverage
Locations We Serve
Every metro has its own Viking technicians and its own local dispatch. Pick yours for local coverage, neighborhoods and same-day availability.
AtlantaGeorgia
CharlotteNorth Carolina
GreenvilleSouth Carolina
ChattanoogaTennessee
TampaFlorida
JacksonvilleFlorida
PensacolaFlorida
MiamiFlorida
New YorkNew York
ChicagoIllinois
DallasTexas
San FranciscoCalifornia
Don't see your city? Call (855) 408-9715 — we cover more than the metros listed here.
Questions
Viking Grill FAQ
Answered by our dispatch team.
My grill will not light. Is that the igniter?
Usually the electrode or the module, and often just corrosion. We test the spark and the gas separately before quoting.
One side is much hotter than the other. What is that?
A rusted burner tube or collapsed heat plates. Both are stocked parts on common Viking grills.
Do you work on built-in grills set into an island?
Yes. We pull the unit out and put it back without chipping the stone or the surround.
How long does a grill repair take?
Most visits are finished in one trip, usually under two hours. If a part has to be ordered we set the return date before we leave.
Do you use original Viking parts?
Yes, original parts wherever they are available. If a part is discontinued we tell you what the alternative is before we fit it.
The flame is yellow and sooty. Is that dangerous?
It means the burner is running rich, usually from blocked venturi tubes. Stop using it and let us clean it out.
Do I need to do anything before you arrive?
Turn the gas off at the tank or the shutoff and clear the space around the grill. Have the model number handy if you can find it.
Still have a question? Call (855) 408-9715 or book online.
Book now
Book Your Viking Repair Today
Tell us what's wrong and we'll call you back to confirm a time. Same-day slots available in every metro we cover.
Independent repair of Viking and other high-end kitchen appliances.
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